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Faq:

What are your main advantages?

-------Factory and Professional -------

Do you accept retail order? What is the minimum quantity you require?

Yes, we do accept retail order. We do both wholesaling and retailing. Minimum quantity: 60sqm or 600 sq ft.

Do you also make customized design?

Yes. We can do any dimension for any products as per client requirement,the slate and quartzite wall stone,slate and quartzite tiles, and slate mosaic etc.

What is your port of loading?

Mainly ship from Xingang Port(Tianjin City),some of slate tiles will shipping from Jiujiang Port(Jiujiang City).

How long can my order be finished? How soon can I get my ordered products?

1) Normally one container order needs 7-10 days.
2) Transportation duration information:
West European main port: 27 days
Felixstowe / Belfast / South ampton / Rotterdam / Hamburg: 30 days
Dublin: 40 days
Western coast of America: 15-20 days
Eastern coast of America: 26-35 days
Other destination please email us to get our answer.

How do you assure the quality of my order?

Please believe that quality comes from professional factory. When production and packing, we will take and send photos to clients for confirm the color and quality.

Are you sure the packing will be excellent? If damage happens during the transportation who will be responsible for that?

Yes, We will be responsible for it, until you receive the goods safely, and all of the products we will buy insurance.

What is your acceptable payment?

T/T (Telegraphic Transfer).

How can I get more information or place an order?

Please email, fax or call us to place your order. Contact Us

Order Procedure

1. Selection of products and specify the dimensions. To get confirmation of stone. Samples are available.

2. Estimation and quotation on products, shipping and insurance cost.

3. Confirmation about the order information (quantity, price, delivery time, payment terms etc.).

4. Down payment to be sent or L/C to be set up.Send bank statement as confirmation.

5. Production by our factory. Inspection of the finished products (customer comes here to inspect or our inspectors do it).

6. Packing, transport, make shipment to your nearest port or your final address.Send the shipping document to request the balance to be sent. Release the invoice, packing list, bill of lading to you.

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